POSITION TITLE:   Sales Attendant

REPORTS TO:        Section Leader or Retail Operations Manager

SUPERVISES:        N/A

FLSA STATUS:       Non-Exempt

CLASSIFICATION:  Seasonal, or Full-Time (as applicable)

OBJECTIVE:           Under the direction of the Section Leader or Retail Operations Manager, the Sales Attendant is responsible for handling and care of inventory, assisting customers and keeping the area clean. Other duties will be as directed by the Retail Manager or Department Head.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

• Reports to work on a timely and regular basis
• Provides assistance with product care and merchandising
• Maintains quality of nursery stock by watering, pruning and fertilizing
• Initiates the cleaning of the assigned area to facilitate pleasant and safe conditions
• Acts under the direction of the Section Leader or Retail Operations Manager to accomplish any needs of the company, i.e. organizing or stocking inventory, signing merchandise, etc.
• Initiates the gathering of goods promptly and courteously, as requested by Sales Persons and customers
• Assists customers in locating merchandise
• Retains pleasant attitude to enhance sales and encourage return business
• Wears designated Southwood logo uniform to maintain respectable appearance
• Other duties as assigned

COMPETENCIES:

• Partnering and Relationship-Building – Able to communicate, establish rapport and build relationships across a broad range of people with diverse cultural backgrounds and personality types to include employees, vendors, community leaders and customers.

• Multi-tasking – Able to be flexible, versatile and to maintain composure when asked to perform multiple tasks in a very busy seasonal environment.  Manages time and priorities.

• Communication – Provides the information that people need to know to do their jobs; provides individuals information so that they can make decisions; is timely with information; practices attentive and active listening; is open to feedback; practices assertive communication.

• Team Player – Is an active team player both contributing to the team and helping teammates succeed; practices team skills frequently; consistently reviews ways to support the success of others especially during busy season.

• Southwood Culture – Embraces the mission, models the company’s core values and demonstrates a commitment to the larger Southwood success.

 QUALIFICATIONS:

• Associates or higher degree in Horticulture or related field, OR
• One to two years retail and horticulture experience (preferred), AND
• Is available and willing to work weekends (required), AND
• Combination of education and/or experience will be considered

  PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

• Performs work outdoors during all types of weather and temperature conditions
• Is aware of normal work hazards and exposure to fertilizers and pesticides
• Performs work while standing or walking the majority of the time
• Must be able to lift and move 50 lbs. repeatedly for handling of merchandise

POSITION TITLE:    Sales Helper

REPORTS TO:         Sales Helper Section Leader

CLASSIFICATION:   Seasonal/Full-Time (as applicable)

FLSA STATUS:        Non-Exempt

OBJECTIVE:            Under the direction of the Sales Helper Section Leader, the Sales Helper is responsible for the handling of merchandise purchased by customers while working within the framework of the Policies and Procedures Manual. Other duties will be as directed by the Section Leader or Customer  Experience Manager.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

• Provides assistance to customers and Sales Persons.
• Ensures proper handling of merchandise to and into customers’ vehicles, to prevent damage or loss.
• Evaluates the needs for tie-downs, wind protection for foliage, and protective materials for vehicles, in order to prevent damage.
• Initiates the gathering of goods promptly and courteously, as requested by Sales Persons and Cashiers, to accommodate customers and create and industrious atmosphere.
• Maintains proper quantities of bagged goods, plants and other stock in displays and customer access areas.
• Is at work on a timely and regular basis.
• Initiates the cleaning of parking areas, store entry, sidewalks, bench areas, etc., to facilitate pleasant and safe conditions.
• Acts under the direction of other superiors to accomplish any needs of the company, i.e. unloading trucks, making flat boxes, organizing or stocking merchandise, office and store clean up.
• Maintains pleasant attitude and respectable appearance, wearing designated Southwood logo uniform, to enhance sales and encourage return business.
• Assists with store setup and assists other departments.
• Thanks customers for shopping at Southwood, and return carts to designated areas.
• Completes other duties as assigned.

COMPETENCIES:

• Partnering and Relationship-Building – Able to communicate, establish rapport and build relationships across a broad range of people with diverse cultural backgrounds and personality types to include employees, vendors, community leaders and customers.

• Multi-tasking – Able to be flexible, versatile and to maintain composure when asked to perform multiple tasks in a very busy seasonal environment. Manages time and priorities.

• Communication – Provides the information that people need to know to do their jobs; provides individuals information so that they can make decisions; is timely with information; practices attentive and active listening; is open to feedback; practices assertive communication.

• Team Player – Is an active team player both contributing to the team and helping teammates succeed; practices team skills frequently; consistently reviews ways to support the success of others especially during busy season.

• Southwood Culture – Embraces the mission, models the company’s core values and demonstrates a commitment to the larger Southwood success.

• Priority Setting – Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

 QUALIFICATIONS:

• High School Diploma, AND
• One to two years retail experience, OR
• Combination of education and/or experience to meet the qualifications listed above
• Must be forklift certified (or obtain certification immediately after hire)

 PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

• Requires sitting, standing, walking, reaching, stooping, bending, balancing and lifting up to 50 pounds.
• Is aware of normal work hazards and exposure to fertilizers and pesticides.
• Work environment is a combination indoors in a greenhouse and outdoors in all types of weather including extreme heat, cold, and various types of precipitation.

This job description is merely a guideline, and is not intended to be a full listing of activities.  Duties and responsibilities may change, or additional duties may be assigned at any time with or without notice.

POSITION TITLE:   Cashier

REPORTS TO:        Cashier Supervisor and/or Head Cashier

CLASSIFICATION:  Seasonal/Full-Time (as applicable)

FLSA STATUS:        Non-Exempt

OBJECTIVE:           Cashier is responsible for accurate processing of customers’ purchases and providing excellent customer service.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

• Provides a pleasant experience for customers through friendly customer relations and the technical use of cash registers. 
• Performs duties associated with opening and closing the assigned cash drawer. Completes Daily Log Sheet.
• Processes existing tax-exempt and landscaper discount customers.
• Reports to work on a regular and timely basis.
• Coordinates with sales helper section as needed. 
• Embraces the company culture and conducts self in a professional manner that reinforces the company mission, vision, and core values.
• Greets and assists customers, directs customers to merchandise locations, and answers customer questions regarding merchandise.
• Keeps Head Cashier informed of problems, issues, and concerns.
• Completes special projects and performs other duties as requested.

COMPETENCIES:

• Partnering and Relationship-Building – Able to communicate, establish rapport and build relationships across a broad range of people with diverse cultural backgrounds and personality types to include employees, vendors, community leaders and customers.

• Multi-tasking – Able to be flexible, versatile and to maintain composure when asked to perform multiple tasks in a very busy seasonal environment. Manages time and priorities.

• Communication – Provides the information that people need to know to do their jobs; provides individuals information so that they can make decisions; is timely with information; practices attentive and active listening; is open to feedback; practices assertive communication.

• Team Player – Is an active team player both contributing to the team and helping teammates succeed; practices team skills frequently; consistently reviews ways to support the success of others especially during busy season.

• Southwood Culture – Embraces the mission, models the company’s core values and demonstrates a commitment to the larger Southwood success.

 QUALIFICATIONS:

• High School Diploma, AND
• One to two years cash handling experience, preferably in a retail environment, OR
• Combination of education and/or experience to meet the qualifications listed above

 PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

• Requires sitting, standing, walking, reaching, stooping, bending, balancing and lifting up to 40 pounds.
• Work environment is primarily indoors in an office or greenhouse that is not climate-controlled.

This job description is merely a guideline, and is not intended to be a full listing of activities.  Duties and responsibilities may change, or additional duties may be assigned at any time with or without notice.

POSITION TITLE:    Bedding Plant Attendant

REPORTS TO:         Bedding Plant Section Leader

CLASSIFICATION:   Seasonal/Full-Time

FLSA STATUS:         Non-Exempt

OBJECTIVE:            Under the direction of the Bedding Plant Section Leader, the Bedding Plant Attendant is responsible for the handling and care of the annual bedding plants, herbs and vegetables.  Other duties will be as directed by the Retail Operations Manager in Section Leader’s absence.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

• Maintains quality of bedding plant and other annual stock by watering, pruning and fertilizing
• Initiates the cleaning of the nursery yard to facilitate pleasant and safe conditions.
• Acts under the direction of the Bedding Plant Section Leader or Retail Operations Manager to accomplish any needs of the company, i.e. organizing and stocking plants, signing merchandise, etc.
• Reports to work on a regular and timely basis.
• Assists customers in locating plants and other merchandise.
• Initiates the gathering of goods promptly and courteously, as requested by Sales Persons and customers.
• Retains pleasant attitude to enhance sales and encourage return business.
• Wears designated Southwood logo uniform to maintain respectable appearance.
• Completes other duties as assigned.

COMPETENCIES:

• Partnering and Relationship-Building – Able to communicate, establish rapport and build relationships across a broad range of people with diverse cultural backgrounds and personality types to include employees, vendors, community leaders and customers.

• Multi-tasking – Able to be flexible, versatile and to maintain composure when asked to perform multiple tasks in a very busy seasonal environment. Manages time and priorities.

• Communication – Provides the information that people need to know to do their jobs; provides individuals information so that they can make decisions; is timely with information; practices attentive and active listening; is open to feedback; practices assertive communication.

• Team Player – Is an active team player both contributing to the team and helping teammates succeed; practices team skills frequently; consistently reviews ways to support the success of others especially during busy season.

• Southwood Culture – Embraces the mission, models the company’s core values and demonstrates a commitment to the larger Southwood success.

 QUALIFICATIONS:

• High School Diploma or GED AND
• One to two years retail and horticulture experience or basic plant knowledge

 PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

• Performs work outdoors during all types of weather and temperature conditions
• Is aware of normal work hazards and exposure to fertilizers and pesticides.
• Performs work while standing or walking the majority of the time
• Must be able to lift and move 50 lbs. repeatedly for handling of merchandise

This job description is merely a guideline, and is not intended to be a full listing of activities.  Duties and responsibilities may change, or additional duties may be assigned at any time with or without notice.

POSITION TITLE:     Order Fulfillment Coordinator

REPORTS TO:         Hard Goods Manager

FLSA STATUS:        Non-exempt

CLASSIFICATION:   Seasonal/Full-Time (Safety Sensitive)

OBJECTIVE:           Under the direction of the Hard Goods Manager, the Order Fulfillment Coordinator is responsible for maintaining order statuses in Point of Sale System (Counterpoint), pulling items from inventory for Landscape projects, and fulfilling orders from outside vendors and online orders.  Other duties will be as directed by the Hard Goods Manager. 

 RESPONSIBILITIES AND ESSENTIAL DUTIES:

•  Maintains order status in Point of Sale System (Counterpoint) to ensure that the nursery has plants of the highest quality to offer its customers. 
• Initiates contacting special order customers by phone and email to communicate order status.
• Pulls special orders and “will call tickets” when requested in a timely fashion.
• Participates in loading of trucks.
• Initiates the gathering of goods promptly and courteously, as requested by Sales Persons and customers.
• Reorganizes the stock in reaction to changing inventory to best utilize the available space.
• Acts under the direction of the Nursery Manager to accomplish any needs of the company, i.e. organizing and stocking plants, signing merchandise, etc. 
• Wears designated Southwood logo uniform to maintain respectable appearance.
• Reports to work on a regular and timely basis.

COMPETENCIES:

• Multi-tasking – Able to be flexible, versatile and to maintain composure when asked to perform multiple tasks in a very busy seasonal environment.  Manages time and priorities.

• Communication – Provides the information that people need to know to do their jobs; provides individuals information so that they can make decisions; is timely with information; practices attentive and active listening; is open to feedback; practices assertive communication.

• Team Player – Is an active team player both contributing to the team and helping teammates succeed; practices team skills frequently; consistently reviews ways to support the success of others especially during busy season.

• Southwood Culture – Embraces the mission, models the company’s core values and demonstrates a commitment to the larger Southwood success.

• Partnering and Relationship-Building – Able to communicate, establish rapport and build relationships across a broad range of people with diverse cultural backgrounds and personality types to include employees, vendors, community leaders and customers.

QUALIFICATIONS:

• High School Diploma or GED AND 
• Must be able to identify plants and possess some horticulture knowledge.
• Must be able to work weekends in peak season. 
• Forklift certification required (or can be obtained after hire).

 PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

•   Performs work indoors and outdoors during all types of weather and temperature conditions.
•   Is aware of normal work hazards and exposure to fertilizers and pesticides.
•   Performs work while standing or walking the majority of the time.
•   Must be available to work some weekends and overtime during peak season.
•   Must be able to lift 50 lbs. and maneuver trees weighing up to 1,000 lbs. with help and equipment.
•   Moves 50 lbs. repeatedly.

POSITION TITLE:   Receiving Attendant

REPORTS TO:        Receiving Manager

CLASSIFICATION:  Seasonal

FLSA STATUS:       Non-Exempt

OBJECTIVE:          Under the direction of the Receiving Manager, the Receiving Attendant is responsible for receiving, stocking and accounting of inventory material to accomplish the goals of the nursery. Other duties as assigned by the Receiving Manager, or by the Nursery Manager.

RESPONSIBILITIES AND ESSENTIAL DUTIES:

• Participates in the unloading of trucks.
• Labels merchandise to facilitate the ease of purchasing the product by customers.
• Counts received merchandise in an accurate and efficient manner, so information can be given to the Inventory Control office for further processing.
• Reports to work timely and regularly.
• Implements the AML’s to record merchandise barcodes to be entered into the inventory control system.
• Inspects incoming material for damage or low quality and processes returned or damaged merchandise.
• Maintains a safe and organized work area to avoid accidents.
• Completes special projects and performs other duties as requested.

COMPETENCIES:

• Partnering and Relationship-Building – Able to communicate, establish rapport and build relationships across a broad range of people with diverse cultural backgrounds and personality types to include employees, vendors, community leaders and customers.

• Multi-tasking – Able to be flexible, versatile and to maintain composure when asked to perform multiple tasks in a very busy seasonal environment. Manages time and priorities.

• Communication – Provides the information that people need to know to do their jobs; provides individuals information so that they can make decisions; is timely with information; practices attentive and active listening; is open to feedback; practices assertive communication.

• Team Player – Is an active team player both contributing to the team and helping teammates succeed; practices team skills frequently; consistently reviews ways to support the success of others especially during busy season.

• Southwood Culture – Embraces the mission, models the company’s core values and demonstrates a commitment to the larger Southwood success.

 QUALIFICATIONS:

• High School Diploma or GED, AND
• One year of receiving experience or other relevant experience

 PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT:

• Requires sitting, standing, walking, reaching, stooping, bending, balancing and lifting up to 50 pounds.
• Requires driving a golf cart across property (for pre-approved employees only).
• Work environment is primarily outdoors in all types of weather including extreme heat, cold, and various types of precipitation.

This job description is merely a guideline, and is not intended to be a full listing of activities.  Duties and responsibilities may change, or additional duties may be assigned at any time with or without notice.

POSITION TITLE:    Landscape Crew Member (Safety Sensitive)

REPORTS TO:      Landscape Crew Leader 

FLSA STATUS:     Non-Exempt / Seasonal

SUPERVISES:       No Direct Reports 

OBJECTIVE: Under the direction of the Landscape Crew Leader, the Crew Member is responsible for assisting in the implementation of landscape projects and various other related duties. 

RESPONSIBILITIES AND ESSENTIAL DUTIES: 

• Loads plants, materials and tools necessary for implementation of each day’s work, to prevent unnecessary return trips to the nursery. 

• Installs plants and materials on landscape projects, in a culturally appropriate manner, to ensure serviceability of plant material and a professional appearance of the project. 

• Operates equipment and handles tools necessary for implementation of the landscape project, in a safe and efficient manner, to expedite the completion of the project and to ensure safety. 

• Assists in keeping the project site as clean as possible, and assists in leaving the site clean and free of debris at the end of each day, to avoid unnecessary liability and inconvenience at clients’ property. 

• Assists in unloading trucks at the end of each day and in returning plants and materials to their proper places, to prevent the build-up of debris, and to ensure the health of the plant material. 

• Reports to work on a timely and regular basis. 

• Completes special projects and performs other duties as requested.

COMPETENCIES: 

• Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Partnering and Relationship-Building – Able to communicate, establish rapport and build relationships across a broad range of people with diverse cultural backgrounds and personality types to include employees, vendors, community leaders and customers. 

• Multi-tasking – Able to be flexible, versatile and to maintain composure when asked to perform multiple tasks in a very busy seasonal environment.  Manages time and priorities. 

• Planning – Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks. 

• Priority Setting – Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus. 

• Problem Solving – Uses logic to solve difficult problems with effective solutions; probes all sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers. 

• Team Player – Is an active team player both contributing to the team and helping teammates succeed; practices team skills frequently; consistently reviews ways to support the success of others especially during busy season. 

• Decision Quality – Makes good decisions based on a mixture of analysis, wisdom, experience, and judgment; sought out by others for advice and solutions. 

QUALIFICATIONS:

• At least 36 months’ experience in landscape construction. 

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: 

• Requires sitting, standing, walking, reaching, stooping, bending, balancing and lifting up to 100 pounds. 

• Repeated hauling of loads up to 150 pounds in a wheelbarrow of distances up to 100 ft., and up a 30% incline onto a truck bed. 

• Repeated use of proper hand tools as necessary to perform the planting of trees, shrubs and other plant materials in the methods approved by Southwood.      

• Exposure to fertilizers and pesticides.

• Work environment is a combination of indoors in a greenhouse and outdoors in all types of weather including extreme heat, cold, and various types of precipitation.

This job description is merely a guideline, and is not intended to be a full listing of activities.  Duties and responsibilities may change, or additional duties may be assigned at any time with or without notice.

Grow with us!

Work outdoors with plants, expand your horticulture knowledge and help make our community more beautiful! Join the Southwood Landscape & Garden Center Tree Planting Crew! As part of the crew you will learn a variety of horticultural practices from some of the most knowledgeable people in the industry.

What will you be doing?
Loading plants and materials for projects
Operating equipment and tools necessary for the job
Planting trees, shrubs, flowers and other plants and learning best practices for planting
Unloading trucks at the end of the day
Working with a great team and our fantastic customers

Team Members receive
Training
A Team and Goal Oriented Culture
Free Uniforms
25% Employee Discount after 30 days of employment
The opportunity for Full Time Year Round Employment with health insurance, PTO, paid holidays and more!

Work Requirements:
Friendly, service-oriented personality
Ability to work outside in all kinds of weather and temperatures
Reliability and Coachability
Enthusiastic Team Player
Ability to learn quickly and put new knowledge into action
Willingness and availability to work full days including Saturday in the Spring and Fall
Must be able to work in the United States for any employer without sponsorship
Valid Driver’s License strongly preferred
Bilingual (Spanish) preferred

Physical Requirements: Please Note this position is labor-intensive and requires the following actions and abilities multiple times throughout the day
sitting, standing, walking, reaching, stooping, bending, balancing and lifting up to 100 pounds.
Repeated hauling of loads up to 150 pounds in a wheelbarrow of distances up to 100 ft., and up a 30% incline onto a truck bed.
Repeated use of proper hand tools as necessary to perform the planting of trees, shrubs and other plant materials in the methods approved by Southwood.
Exposure to fertilizers and pesticides.
Work environment is a combination of indoors in a greenhouse and outdoors in all types of weather including extreme heat, cold, and various types of precipitation.
Education:
High school or equivalent (Preferred)

Work Location: various locations departing from 9025 S Lewis Avenue via company truck most days

Company’s website:
www.Southwoodgardencer.com
Company’s Facebook page:
https://www.facebook.com/SouthwoodGardenCenterTulsa/
Work Remotely:
No
Work Location: In person